Welcome to Olightstore. Thank you for coming.
Here is a complete online shopping guide for our website. Please kindly check it.
Login&Register
Start your shopping trip by logging in. You only need to input your email and password.
But if you haven't had an account registered with us. Just head over to create one.
Below is a step-by-step guide for login and registration.
Choose Items
You can browse or search products by keyword/category.
Some of our products can also be seen in detail on our blogs.
Add To Cart
Make your selections and add them to your shopping cart.
and don't forget to make sure they are in the selection before checking out.
Submit Order
"BUY NOW" allows you to proceed directly to checkout.
Also, you can add products to your shopping cart first. And make the payment then.
Check Out
Several payment methods are available.
PayPal, Credit or Debit Card, Afterpay, and Bank Transfer are all accepted.
Also, don't forget to input your coupon code if you have one.
Wait For Delivery
Our warehouse is located in Australia. The packing will all be shipped from Australia.
During flash sales, it may take up to 14 business days to ship your order.
Because we generally receive an enormous amount of orders during flash sales.
Finished
Right now, all you need to do is wait for the goods and enjoy them.
Question 1:What is the difference between Express Post and Regular Post?
Answer: The delivery cost for orders over $75 is $7.95 if you select Express Post. Orders under $75 are $12.95.Generally, Express Post will be faster. but it also depends on distance and packing time.
| Shipping | Regular Post | Express Post |
| Over $75 | $0 | $7.95 |
| Less than $75 | $7.95 | $12.95 |
know more detail, please head over to our shipping info>>>>
Question 2: If I want to cancel the order, what can I do?
Answer: If the order is unpaid, you can cancel it yourself. Go to "My Account" >>>Order Details>>>Cancel.Once payment has been completed, please contact us before shipping. The cancellation of orders after delivery is not supported.
Question 3:How to track my order?
Answer: if you have registered an Olight account, you could track your orders in your account directly.
You can also track the shipment through this link: https://www.olightstore.com.au/orderSearch.html
Please make sure your email address and order number are correct.
Question 4: How to know the flash sale time?
Answer: By subscribing to our newsletter, you will receive an email notification before each flash sale,
as well as our latest news on new product arrivals, special offers, and exclusive events. Also, you can enjoy 10% OFF for your first order
Question 5: What are the payment options?
Answer: We accept PayPal, Credit or Debit Card, Afterpay, and Bank Transfer. On the payment screen, there should be photos of these payment methods. You can click any cards to enter the check out page and fill the information of the card you want to use.
Question 6: What's the reason why I can not purchase during flash sale?
Answer: In terms of our loyalty program, only silver level and above members can enjoy flash sale early access. For those under the silver level, orders can be placed during the normal time of flash sale. Click to know more about our O-Fan Club>>>.
