Warranty Information

 

Here at Olight Australia, we back our products wholeheartedly.

If your Olight torch has any defect as the result of the materials or workmanship we will make it right, our process is extremely simple and usually pretty fast - we pride ourselves on our product quality and if anything fails, we'll get it sorted.

Warranty requests must be recevied and approved via email ([email protected]) - There is no other way to contact us about warranties. We do not accept walk in warranty requests under any circumstances.

Our 5 Year Warranty is only against manufacturing defectsThis warranty does NOT cover wear and tear, modifications, misuse, negligence, accidents, improper maintenance, or repair by anyone other than Olight itself. 

Products showing siginificant damage will not be warrantied and will be immediately returned to the sender. 

*Accessories such as pocket clips, holsters, and charging cables are not under the 5 year warranty. These are accessories given for free with our products. 

Some products are excluded from our 5 Year Warranty, but have their own warranties - Keyring lights and chargers are a good example of this. For specific warranty information on the torch you own, refer to it's product listing on this website.

We also sell a handful of products not manufactured by Olight, these products have their own manufacturers warranty and info is available on their product listing.