Here at Olight Australia, we back our products wholeheartedly.
If your Olight product has any defect as the result of the materials or workmanship we want to make it right!
Warranty requests must be recevied and approved via [email protected] - There is no other way to contact us about warranties. We do not accept walk in warranty requests.
Within 30 days of purchase: Return the product to the retailer you purchased it from and they will replace or repair it. Period.
Within 5 years of purchase: Return the product to Olight and we will repair or replace it as long as the light is not working because of factory defects. This does not include obvious user wear or extreme damage.
Outside of the 5 Year Warranty: Return the product to Olight and we will repair or replace it. We will assess the fees involved and will let you know once we receive it.
Our 5 Year Warranty is only against manufacturing defects. This warranty does NOT cover modifications, misuse, disintegrations, negligence, accidents, improper maintenance, or repair by anyone other than Olight itself.
Products showing siginificant damage will not be warrantied and will be immediately returned to the sender.
*Accessories such as pocket clips, holsters, and charging cables are not under the 5 year warranty. These are accessories given for free with our products.
Some products are excluded from our 5 Year Warranty, but have their own warranties - Pistol Lights are a good example of this. For specific warranty information on the torch you own, refer to it's product listing on this website.
This warranty also does NOT cover modifications, misuse, disintegrations, negligence, accidents, improper maintenance, or repair by anyone other than Olight itself.