Frequently Asked Questions

CUSTOMER SUPPORT FAQS

Olight AU official social media
What is Loyalty Program
What is the digital number on the barrel or bezel of my light?
How does the Olight warranty work? Where do I send it for repair or replacement?

TECHNOLOGY FAQS

What is the ANSI standard and how do Olight products comply with it?
Where do I find the specifications of Olight flashlights?
What type of material is used for your flashlights?
Are Olight flashlights waterproof?
What batteries are used in your flashlights?
Do your flashlights come with batteries and a pocket clip?
I cannot turn on the flashlight when I received it. What’s wrong?
The brightness of my flashlight drops when it is turned on. What’s wrong?
I cannot remove the head of the flashlight/headlamp. What’s wrong?
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FAQ

Online customer service

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